Conferencing services are extremely useful for conducting businesses between multiple locations, but selecting a provider can be a confusing and overwhelming experience. When shopping around, you need to know what questions to ask regarding the technology being used, the commitments required, the limitations of the service, and the potential charges you will incur. Don't be caught ill-prepared. This article outlines eleven key questions you MUST ask before selecting conferencing providers. 

If you're shopping for teleconferencing, web conferencing and/or audio conferencing services, it's helpful to understand what technology is available. What's the difference between a web conference and a webcast? Find out! What kind of features are available to make your audio conferences more convenient and professional? Is the service on demand or reservationless? We've got a breakdown with everything you need to know before choosing a conferencing provider.

Even the most meticulous and experienced human resource professionals find that handling payroll can be a headache. Add to that the potentially stiff penalties for tax filing ommisions and an annoying part of doing busines can become a major distraction or even worse.

For many businesses, outsourcing payroll processing to a 3rd party is an attractive and cost effective alterantive to in-house processing. This guide will give you the tools to let you more effectively locate, negotiate and wotk with a Payroll Services organization.

Let us connect you to trusted vendors in this space andempoer you to make the right decision. Another great tool to help you build your Small Business. Delivered by OfficeArrow, your trusted resource.

Use this documentation template to help you make accurate and complete notes after verbally addressing a performance issue with an employee. Even though the problem is not being written up in a formal warning, you still need to ensure proper documentation is taking place and that your comments on employee performance are recorded‚ for your own protection and the protection of your company as well.

For some helpful hints on how to handle this process, check out Managing People: Addressing Performance Issues - Yes, It's Hard. 

And if things don't improve, you may need to read How to Terminate an Employee. Let's hope things don't go that far...

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Elavon is a trusted merchant acquirer with over one million merchants in North America, processin over two billion transactions annually. They offer a wide range of payment solutions with unparalleled customer service as well as extensive fraud management and risk control. Their network is the core of their business and they have designed and custom built the most powerful processing platform in the industry. Extensive fraud monitoring, control features and redundancy is built into every system, providing flexibility to effectively and efficiently meet the needs of businesses, large or small. Customer service, relationship management and unrivalled support sets Elavon apart from its competitors. Well-trained professionals staff their call centers 24 hours a day, 7 days a week. They offer responsive telephone and online customer support, fraud control and risk management to help protect their business interests.